- What types of bonuses does Xtrade offer?
Xtrade offers two types of bonuses: credit and cash.
- What's the difference between credit/pending and cash bonus?
A cash bonus is credited instantly and then you need to complete a required amount of Xpoints; and the reverse with a credit/pending bonus.
- Where can I read more about your bonus promotions?
Please click here in order to see our latest promotions.
- I didn't receive my phone verification bonus, what should I do?
Please contact our Customer Support via live chat, email or call in order to credit you with it.
- What are Xpoints?
Your weighted trading volume activity expressed in points.
For example: If you open a position on EUR/USD worth $100,000, you will receive 100 XPoints upon closing, since each $1,000 trading amount is worth 1 XPoint.
- I fulfilled a required amount of trading for Xpoints. Why was my bonus not credited?
You received instead a cash bonus and it was credited prior to completing a required amount of Xpoints.
- I didn't receive an account verification bonus even though my account is fully verified.
You verified your account before your first deposit. You will receive an account verification bonus the moment you fund your account.